Delivery and payment

We’ve made sure that receiving your order is convenient no matter where you are.

DELIVERY WITHIN UKRAINE

• Nova Poshta

- to a branch;

- to a parcel locker;

- courier delivery to your door.

• Ukrposhta

- to a branch via the “Standard” shipping option.

• Self-pickup in Kharkiv

For your convenience, self-pickup is available from the Nova Poshta branch:

Kharkiv, Branch No. 38
184 Oleksandrivskyi Avenue
Self-pickup is available only after full prepayment of the order.
We also offer urgent taxi delivery within Kharkiv if you need your order as quickly as possible.

FREE DELIVERY

• Retail orders — from UAH 2,500.

• Free Nova Poshta delivery with full payment via bank transfer.

• Wholesale orders — from UAH 5,000 at wholesale prices.

• Free delivery with full prepayment.

INTERNATIONAL SHIPPING

• We ship orders internationally via Nova Poshta and Ukrposhta.

Nova Poshta — approximately 3–7 business days for most European destinations. Delivery may take longer for certain countries.

Ukrposhta — approximately 7–14 days. The actual delivery time depends on the destination country, shipping method, and customs clearance procedures.

The advantage of Nova Poshta is faster delivery, especially to European countries.

International shipping costs are calculated based on the destination country, parcel weight, and dimensions. The shipping cost is added to the total order amount. After placing your order, we’ll help you choose the most convenient shipping option and offer the available methods for your country.

Upon request, we can also arrange shipping with international carriers.